Whether you're tuning in for the first time or deepening your frequency journey, know this: we’re here to support you every step of the way.

This isn’t just about owning a device — it’s about entering a new relationship with energy, healing, and self-awareness. And when questions or curiosities arise, our team is here to help guide you.

You’re welcome to reach out to us for things like:

Technical issues, setup, or troubleshooting (Setup Tutorials can be found on YouTube or inside the itorus app)

Understanding which frequencies to use for your goals

Best practices for daily use, meditation, and sleep support

PEMF and BioField science questions

Warranty inquiries, exchanges, or order issues

Sharing testimonials, experiences, or product feedback

For immediate support, you can access our live AI assistant on our website — available 24/7 to help walk you through setup, product information, and common questions. This may be the fastest way to get help.

If you need to contact a member of our team directly, please allow 24–48 hours for a personal response. We’re a small team and appreciate your patience as we support each person with care and intention.